Effective date:
These Terms of Service govern your access to and use of SinoShipment services, including freight forwarding, logistics coordination, customs support, and shipment management.
Service Scope
We provide logistics coordination, carrier booking assistance, documentation support, and shipment visibility. Specific service details are confirmed in your quotation, booking confirmation, or service agreement.
Customer Responsibilities
You agree to provide accurate shipment information, comply with export and import regulations, and ensure that goods are properly packaged, labeled, and declared.
Rates and Payments
Rates are based on the shipment details provided and carrier availability. Additional charges may apply for storage, customs inspections, rework, or special handling. Payment terms are stated on the invoice or agreement.
Transit Times and Delays
Estimated transit times are not guaranteed and may be affected by carrier schedules, customs clearance, weather, or force majeure events.
Liability
Our liability is limited to the extent permitted by applicable laws and carrier terms. We recommend cargo insurance for high-value or sensitive shipments.
Changes and Cancellations
Changes to bookings may result in additional fees or revised schedules. Cancellations may incur carrier or handling costs already incurred.
Governing Law
These terms are governed by applicable laws where the services are arranged, unless otherwise stated in a written agreement.
Contact Us
SinoShipmentLuohu District, Shenzhen, Guangdong Province
Phone: +8618929345880
Email: [email protected]